Middlesbrough
Tel. 01642 852 211
Tel. 01642 852 211
Darlington
Tel. 01325 382 626
Tel. 01325 382 626
We constantly have a number of different positions available, current live vacancies are listed below. For further information on current or forthcoming vacancies call us now on 01325 382626
General Vacancies arise daily in the following areas for both permanent and temporary positions:
ST09673263 Stock Administrator
The job is Permanent / Full time. The salary is £15000 - £18000 per annum
A permanent vacancy has arisen for an experienced Stock Administrator in Thirsk, North Yorkshire.
The successful candidate will be working closely with the warehouse providing information to ensure that stock received can be attended to and made available for sale by booking on to the system as soon as possible after receipt. You will also responsible for month end processes and calculation of costs relating to freight, VAT and duty, along with providing general support within the Stock Department as required.
You should have experience in a similar role, ideally with a distribution company; Effective communication skills, good concentration and attention to detail, a positive and flexible approach and the ability to work using your own initiative are all essential in this role; Effective and accurate keyboard skills and an excellent working knowledge of Microsoft Excel.
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SA84454962 Sales Support Executive
The job is Permanent / Full time. The salary is £18000 - £20000 per annum
A permanent vacancy has arisen for a Sales Support Executive with a leading financial services employer in Leeds.
The successful candidate will be acting as first or second point of contact on more complex client and sales queries on subjects such as: compliance, product operation, data sources and web connectivity and resolving or escalating as appropriate; Creating presentations and writing client facing documents such as proposals and tenders; Developing a full understanding of products to be able to provide training if necessary and discuss with customers when needed; Arranging and providing specification for batch data trials, quality checking results and providing summary information before returning to client; Providing an interface between the Business Analysis Team and Sales.
This is an exciting opportunity with a leading employer in the area.
You should have experience in a similar role, or in a credit risk function; Have analytical and numerical abilities; Familiar with Excel, Word and PowerPoint; Experience and comfort in a client facing role; Ability to communicate effectively both verbally and with written word; Attention to detail; Must be a “completer/finisher” and have a methodical and organised approach to work; Must enjoy taking responsibility; Ability and willingness to learn quickly; Enjoy problem solving and using initiative; Evidence of operating successfully as part of a team; Can work under pressure to deadlines; Ability to multitask and manage time effectively; Educated to degree level or with appropriate levels of experience.
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LE78494945 Legal Executive / Personal Injury Insurance
The job is Permanent / Full time. The salary is £16000 - £20000 per annum
A permanent vacancy has arisen for Legal Executive / Personal Injury Insurance Claim Handler to join a highly regarded and reputable firm of solicitors in their Stockton-on-Tees (TS18) office.
The successful applicant will work with all forms of personal injury insurance claims and will be expected to deal with the company’s insurers and suppliers on behalf of the company regarding insurance claims. This is an outstanding opportunity for a talented individual.
Dependent upon experience your salary will be between £16-20,000 per annum.
You should be a Law Graduate with knowledge of personal injury insurance; Some industry experience; Excellent communication skills; Communicate effectively via telephone, face to face and in written communications; Good computer literacy skills.
Insurance industry experience would be a strong advantage.
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LG80136884 LGV Fitter / Mechanic
The job is Permanent / Full time. The salary is £8.50 - £11.00 per hour
A vacancy has arisen for an experienced LGV Fitter / Mechanic to help maintain a fleet of vehicles in Darlington.
The successful candidate will be inspecting, servicing and repairing the company's fleet of vehicles; Identifying and rectifying any faults found; Preparing vehicles for the annual MOT test and taking them to the test station.
Salary level depending on experience.
You should be an experienced LGV Fitter / Mechanic with a valid LGV license.
Previous experience in plant and general haulage with a working knowledge of electronics would be an advantage.
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DE17541931 Debt Recovery Assistant / Credit Control
The job is Temporary / Full time. The salary is £15000 - £18000 per annum
A contract vacancy (6 months) has arisen for an experienced Debt Recovery Assistant with a large and market leading company in Cleckheaton, West Yorkshire.
The successful candidate will support the in-house Debt Recovery Manager in the recovery of outstanding debt from former customers. You will ensure the timely and correct identification and location of debtors, and follow a structured pre-legal and legal process to recover the debt.
Principle duties include the analysis of debtor accounts and liaison with other departments within the business to ensure the accuracy of outstanding debt and taking the appropriate pre-legal or legal action in line with the agreed recovery process. Responsible for your own portfolio of customers, you will plan and organise your own workload to ensure that all actions are carried out accurately within strict deadlines, whilst protecting the company’s position and complying with statutory regulations and codes of practice.
Closing date for applications, Friday 26th February.
You should have previous experience in a debt recovery / credit control environment and will have the ability to analyse data and communicate confidently, both verbally and in writing, with debtors and solicitors; You should be able to negotiate and resolve disputes effectively; Your PC skills will enable you to interrogate the SAP system and various on-line applications, download and manipulate data, update databases and spreadsheets and compile reports.
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QU91767557 Quality Assurance Test Analyst
The job is Permanent / Full time. The salary is £24000 - £30000 per annum
A permanent vacancy has arisen for an experienced Quality Assurance Test Analyst (Bureau Data Load) with a leading financial services employer in Leeds. The successful candidate will ensure that the products and services provided by the company to internal and external clients are fit for purpose.
Responsibilities will include: Test estimation, planning and documentation within the scope of a project; Obtain buy-in to Test Approach from other teams such as Software Development and Operations to ensure all aspects of the test cycle are included; Development and maintenance of test scripts; Reporting of test progress and coverage; Identification and creation of test data cases via SQL; Creation of test files in range of file formats; Execution of data load routines; Validation via SQL of post load data structures/content; Batch Performance Testing.
Possible career progression to: QA Test Lead, Head of QA.
You should have experience in a similar role; Understanding of complex functional requirements; Recent and demonstrable experience of one or more of the following: Batch Suite Testing, Data Migration testing, Batch Performance testing; Passion for quality excellence; Good interpersonal and communications skills; Problem ownership and resolution; Methodical, thorough and diligent; Proven Batch and/or Data Migration test background; A destructive mindset; Completer/finisher.
Any of the following would be an advantage: Strong SQL experience; Knowledge of Financial Services products and underlying data structures and content; Educated to degree level; ISEB /ISTQBB Certificate in Software Testing.
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BU17766371 Business Development Manager / Sales Manager
The job is Permanent / Full time. The salary is £36000 - £42000 per annum
A permanent vacancy has arisen for an experienced Business Development Manager with a leading financial services employer in Leeds. The successful candidate will develop the company's relationships within the Banking and Finance community in the UK; Work with clients to generate new streams of revenue.
Responsibilities will include: To achieve an annual revenue target; To work with colleagues to develop a long term relationship with these customers; To work with internal staff to ensure the highest level of customer service.
This is an exciting opportunity for a high-calibre candidate. Salary is £36,000 per annum with a car allowance of £5,500. (A higher salary may be offered, dependent upon experience).
You should be an experienced Sales Professional with successful sales experience in the UK financial services sector; A comprehensive knowledge of the credit risk function and verification function; Ability to communicate at all levels including senior management, operational staff and IT personnel; Have the ability to use competitor, marketplace and business knowledge to generate innovative solutions to contribute to the company’s growth; Be comfortable working as part of a remote team.
You should have excellent communication and presentations skills; Strong negotiating and influencing skills; Good self motivator, must be able to work on own initiative; Professional in appearance, manner and business methodology; Ability to work effectively under pressure; Be educated to at least A level or Degree level; Have excellent English and Numeric skills; Be competent in the use of Microsoft Office.
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OU80382695 Outbound Sales Executive
The job is Permanent / Full time. The salary is £16000 - £27000 per annum
A permanent vacancy has arisen for an Outbound Sales Executive a leading financial services company in Leeds.
The successful candidate will sell credit risk, identify verification, identify solutions and tracing solutions into the small-to-medium business market place. Whilst developing a strong business relationship throughout the sales process in a timely manner resulting in sales growth and complete customer satisfaction.
Responsibilities will include: Making outbound telephone calls to B2B potential clients, including cold calling and list cleansing, with direct mail and email follow ups; Responding to inbound enquiries from new clients with a view to securing sales; Perform online demonstrations of product using advanced internet technology; Negotiate and secure contractual agreements for sales; Maintain departmental database; Build and maintain relationships with all clients; Contribute to the Direct Sales team generating ideas to improve departmental performance and working practices; Build and maintain a warm prospect list.
This is an excellent opportunity for a talented individual with a leading employer. Salary will be £16,000 per annum up to £27,000 (on-target earnings).
You should have experience in a sales or customer service role; Have the ability to research potential clients and prepare relevant sales pitch; Excellent telephone manner and clear speaker; Excellent presentation skills, with ability to articulate a clear message to simplify complex products; Ability to quickly build rapport with prospects, understanding their needs sufficiently to tailor sales pitch accordingly; Ability to handle conflict and difficult situations / people; Ability to generate and close sales to target; Administrative skills to complete a sale by securing a signed contract; Self starter, motivated by achieving sales targets and achieving deadlines; Ability to plan and organise self to achieve set targets; Team player.
You should have self-confidence; Assertiveness; Be IT literate with good knowledge of Excel and Word; A GCSE (or equivalent) English & Maths.
Any of the following would be an advantage: Previous track record of excellent sales; Sales experience within the Financial Services Industry; Knowledge of company products; Knowledge of Financial Services Industry; A-Level / University qualifications or equivalent.
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OU87691542 Outbound Lead Generator
The job is Permanent / Full time. The salary is £13000 - £18000 per annum
A permanent vacancy has arisen for an Outbound Lead Generator with a leading financial services employer in Leeds.
The successful candidate will be working in all aspects of the sales lifecycle. From initial lead generation, developing existing and lapsed customers, whilst building a strong professional relationship with our prospective customers.
Responsibilities will include: Proactively canvass and contact new prospects / business leads through cold calling across various industry sectors; Identify and speak to key decision makers; Inform prospects of key features and benefits of company products; Book and arrange online demonstrations for the Sales & Marketing Executives; Qualifying the prospects / leads before securing online demonstrations; Sell additional products where identified during telephone discussion; Follow up calls through sending product information; Updating records accurately on systems; Manage time effectively to meet targets; Administrative duties.
This is an excellent opportunity with a leading employer. Ongoing training will be provided. Basic salary £13,000 per annum + commission (on-target earnings £18,000 per annum)
You should have excellent telephone manner & clear speaker – must be a first rate communicator; Ability to build excellent rapport with prospects and have good listening skills; Able to research prospect and tailor sales pitch accordingly; Ability to use common sense and initiative bring about an effective telesales call; Motivated by achieving sales targets & meeting deadlines; Self starter, sets personal goals and strives to achieve them; Team player; Ability to plan and organise self to achieve set targets; Ability to transfer details accurately and efficiently to databases and systems; Ability to quickly learn and understand the sales process.
Any of the following would be an advantage: Previous track record of excellent telesales/sales or cold calling; Ability to close sales; Ability to cross-sell products; Understanding of the sales process; Understanding of financial products, business and industry; A-levels (or equivalent) or above level of qualification.
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SA94409145 Sales Manager (Financial Services)
The job is Permanent / Full time. The salary is £27000 - £45000 per annum
A permanent vacancy has arisen for a Sales Manager with a leading financial services employer in Leeds.
The successful candidate will be leading a team of Outbound Sales Executives. You will be responsible for driving performance against revenue and productivity targets. You need to proactively seek new opportunities to move the business forward and support the Head of Sales Based Contact Centre as appropriate on strategic and operational initiatives.
Responsibilities will include: To create a development culture where team work, empowerment and trust are encouraged through coaching, performance management and people development; Actively manage the team’s performance and development; To agree and implement development plans with each team member; Effectively plan and organise daily activities; The delivery of ambitious sales growth.
This is an excellent opportunity with a large and leading employer. Basic salary £27,000 per annum + commission (on-target earnings £45,000 per annum)
You should have a proven track record in a sales target driven environment; Ability to research potential clients and prepare relevant sales pitch; Ability to motivate and enthuse your team to achieve targets and maximise performance; Ability to identify and address training and development needs; Experience of developing people, undertaking coaching activities and delivering regular appraisals; Analytical skills and the ability to interpret statistical reports; Hands on approach to take an active role in your sales area; Ability to work as part of a team.
Any of the following would be an advantage: Previous track record of excellent sales; Sales experience within the Financial Services Industry; Knowledge of Financial Services Industry; A-Level / University qualifications or equivalent.
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NE17334695 Telesales Executive
The job is Permanent / Full time. The salary is £13500 - £18000 per annum
A permanent vacancy has arisen for New Business Sales Support with a leading financial services employer in Leeds. The successful candidate will contribute to the Business Development team by generating face to face appointments and creating new business opportunities with clients from indentified vertical markets. Primarily through direct (outbound) telephone calls and correspondence with prospect clients; To provide regular progress reports to the management team on telemarketing campaigns KPI’s and measurements of personal performance; Support the Business Development Managers within their client activities by preparing and supplying product or technical information, preparation and manufacture of proposals and sales quotations, assistance in the research and assessment of marketing campaigns and media coverage from client markets and competitors and related technology issues.
Key tasks include: Proactively canvass and contact new prospects / business leads through cold calling across various industry sectors; Identify and speak to key decision makers; Inform prospects of key features and benefits of our products; Book and arrange appointments for the Business Development Managers; Qualifying the prospects / leads before securing appointment; Identified additional sales opportunities during telephone discussion; Research information relevant to sale process and appointment making process; Follow up calls through sending product information; Updating records accurately on systems; Manage time effectively to meet targets; Administrative duties.
You should have a good standard of education with the ability to quickly learn and understand the sales process (Ongoing training will be given); Excellent telephone manner & clear speaker – must be a first rate communicator; Ability to build excellent rapport with prospects and have good listening skills; Able to research prospect and tailor sales pitch accordingly; Ability to use common sense and initiative bring about an effective telesales call; Motivated by achieving sales targets & meeting deadlines; Self starter, sets personal goals and strives to achieve them; Team player; Ability to plan and organise self to achieve set targets; Ability to transfer details accurately and efficiently to databases and systems.
Any of the following would be an advantage: Previous track record of excellent telesales/sales or cold calling; Ability to close sales; Ability to cross-sell products; Understanding of the sales process; Understanding of financial services; A-levels (or equivalent) or above level of qualification.
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The job is Permanent / Full time. The salary is £28000 - £28000 per annum
A permanent vacancy has arisen for an Account Manager with a leading financial services employer in Leeds.
The successful candidate will oversee the management of a portfolio of accounts with the key objectives of client retention and business development. You will be responsible for all aspects of the client relationship, from project specification through to presentation of results; Provide support to the Account Director with a view to developing a wider commercial awareness. The role should, over time, provide the exposure and experience required to develop into a Senior Account Manager, Account Director.
You should have experience of working in a supplier or client role within the marketing arena and have the following skills: Account management; Business orientation; Problem/issue resolution management; Communication; Project management; Presentation skills; Strong IT skills.
You should have a Degree-level education (preferably Business / marketing / IT related degree) and knowledge of the financial services industry. The ability to drive is essential for this role.
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SE39487305 Client Development Executive
The job is Permanent / Full time. The salary is £24000 - £24000 per annum
A permanent vacancy has arisen for a Client Development Executive with a leading financial services employer in Leeds.
The role of the Client Development team is an important part of the company's operation. As new clients take the company software, it is this team that develops the initial day-to-day contact. Further opportunities can be identified by the Client Development team, as this relationship develops, and the appropriate feedback provided to the Account Management team. It is the primary concern of this team to develop each client so that they are using their licensed software to its full potential.
This role takes on an increased level of responsibility within the team: For supporting the Executive roles, creating/checking training materials, giving 1-2-1 training sessions, carries out communication based tasks across teams within the Marketing Solutions teams and deputises for the Client Development Manager, when appropriate.
You should be a friendly, outgoing and confident individual who is able to interact well with a wide variety of people; Have strong communication skills; Adaptability - happy to combine office-based responsibilities with frequent visits to client sites; Team skills - involve liaison with both internal and external parties; Problem/issue resolution management skills – anticipate and recognise concerns, issues, problems/obstacles and suggests solutions.
Any of the following would be an advantage: Marketing understanding (important concepts, techniques and practices); Financial industry awareness; A Training qualification.
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RG83296676 RGN Registered General Nurse
The job is Permanent / Full time. The salary is £22000 - £24000 per annum
A permanent vacancy has arisen for an RGN to work in a medium-sized Nursing Home for the Elderly and Frail in Saltburn-by-the-sea, North Yorkshire.
Duties to include assessment of clients care needs and provision of health supervision and direct nursing care as required. Duties will also include supervision and training junior and new staff members. Successful applicants are required to provide an enhanced disclosure.
Applicants must have a valid PIN number. Experience in working in a similar enviroment would be an advantage; knowledge of Dementia Care is essential.
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RE49249171 Registered General Nurse RGN
The job is Permanent / Full time. The salary is £22000 - £24000 per annum
A permanent vacancy has arisen for one of our leading clients in Hartlepool for an experienced RGN to join their team.
Duties to include assessment of clients care needs and provision of health supervision and direct nursing care as required. Duties will also include supervision and training junior and new staff members. Successful applicants are required to provide an enhanced disclosure.
Candidates should have at least 12 months of experience in Adult Nursing and knowledge of Dementia Care.
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SA67270284 Sales / Business Development Manager
The job is Permanent / Full time. The salary is £40000 - £50000 per annum
A permanent vacancy has arisen for a Business Development Manager with a leading financial employer in Leeds.
The successful candidate will develop the companys relationship within the Banking and Finance community in the UK, with particular focus on 15 existing clients. To work with these clients to generate new streams of revenue from their Collections and Revenue operations.
Resonsibilities will include: To achieve an annual revenue target; To work with colleagues to develop a long term relationship with these customers; To work with internal staff to ensure the highest level of customer service.
The role will require that you work both in the office and remotely. Potential career progression within the sales force to a senior BDM role or Strategic Account Director. Salary will be up to £50,000 per annum.
You should have extensive experience of the debt collection industry, either in a business development / sales role or a senior operations role; A demonstratable sales/business development track record; The ability and confidence to present at meetings; Ability to communicate at all levels including senior management, operational and IT staff; Strong negotiating and influencing skills; Self motivated but a strong team player; Excellent writing skills.
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RM12180637 RMN Registered Mental Health Nurse
The job is Permanent / Full time. The salary is £24000 - £30000 per annum
A permanent vacancy has arisen for an experienced RMN Registered Mental Health Nurse at a flagship Nursing Home for Elderly and Frail in Hartlepool.
The successful candidate will join a well established team of professionals passionate about Dementia Care. You will be working alongside other Registered Members of staff and supervising teams of experienced Care Assistants.
Responsibilities will include the assessment of clients care needs, provision of health supervision and direct nursing care as required. Duties will also include training of junior and new staff members.
Successful applicants are required to provide an enhanced disclosure. Various shifts available - up to 48 hours per week. Salary negotiable, dependent upon experience.
You should have sound working knowledge of Adult Mental Health.
Experience in EMI and End of Life Care would be an advantage.
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CL40445009 Client Manager (C&R) Team Leader
The job is Permanent / Full time. The salary is £25000 - £35000 per annum
A permanent vacancy has arisen for a Client Manager Team Leader with a leading financial services company in Leeds.
The primary objective of the Client Management Team is to provide a high quality account management, delivery and issue resolution interface between Clients and the internal business units within the company. The Client Manager Team Leader role includes day to day management of a team of Client Managers. This includes, escalation of queries / issues and measurement / management of team performance.
Responsibilities will include: Management of a portfolio of accounts; Spotting and creating opportunities for the relevant Business Development Manager to pick up; Maintaining regular client contact; Project management of minor client projects and implementations; Client Satisfaction; Query and issue resolution; People management.
The salary is a range from £25-35,000 per annum, dependent upon experience.
You should have collection and recovery industry experience; Knowledg of Financial services and IT solutions / software; Educated to GSCE Level or equivalent; Knowledge and experience of Microsoft office Apps; Client Service ethos; Communication skills; Negotiation and influencing skills; Presentation skills; Time Management; Ability to work effectively under pressure; People Management.
Any of the following would be an advantage: Educated to A Level or equivalent; Service based qualification.
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BU56188821 Business Sales Operative
The job is Permanent / Full time. The salary is £14500 - £18000 per annum
A permanent vacancy has arisen for a Business Sales Executive with a telecommunications company in Leyburn.
The successful candidate will provide customer service for company clients on a wide range of issues; Primarily focusing on the taking / making sales calls, processing / fulfilling orders, emails, answering / owning customer product, purchase and registration inquiries and achieving set targets. You will answer a wide range of business related product questions, and direct clients to the proper resources for resolutions, be they web based, knowledge based, or support driven. The role requires that the successful candidate keep abreast of any new innovations relating to telecommunications products and services.
On-target earnings will be in the region of £18,000 per annum. This is an exciting opportunity for a talented individual with a dynamic company.
You should be a Sales Professional with experience of order management, customer service and heavy call / email volumes; Strong IT and telephone skills; Superior customer service attitude; Understanding of and commitment to documentation, escalation and management of service calls; Able to multi-task in an exciting fast-paced environment; Able to work independently and also in a team setting; Organized and able to communicate effectively with customers, colleagues and Team Leader.
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The job is Permanent / Full time. The salary is £28000 - £32000 per annum
A permanent vacancy has arisen for an experienced Database Developer with a leading financial services company in Leeds.
The successful candidate will develop, maintain and enhance data solutions, principally using Microsoft SQL Server; Support the development and technical needs of the Data Bureau; Produce ad-hoc queries and develop reports to support business needs; Create and maintain technical documentation.
Responsibilities will include: Supporting development needs of the Data Bureau. including maintenance of SQL Server database and liaising with Software Development in respect of the GUI; Working with the team to provide accurate estimates of work; Identify and raise issues within projects; Maintain a high technical standard personally, furthering own skills in Microsoft SQL Server technologies; Participate in architecture and design of products/services; Ensure thorough unit and integration tests are created and run; Work closely with key related teams to ensure the high quality of all solutions produced by the department.
Potential career progression to Senior Database Developer, Data Development Team Leader.
You should be an experience Database Developer with knowledge of modern development practices such as source control and coding standards for example; Commercial experience of database development using SQL Server 2005, including components such as Integration Services and Service Broker; Analytical and problem solving skills; Strong verbal and written communication skills; Ability to work on own initiative; Willingness to take ownership of problems.
Any of the following would be an advantage: Experience creating CLR functions / procedures within SQL2005/SQL2008 using VB .NET or C# .NET; Experience of writing unit tests and using build systems in conjunction with database systems; Ability to trouble shoot and correct data quality and integrity issues; Ability to adapt existing knowledge to create new solutions; Experience with additional SQL Server components such as Reporting Services; Experience with Team Foundation Server as a development environment and source control; Experience with geographic, consumer, financial and population data; Experience of name and address matching techniques; Education to degree level (or higher) in relevant discipline; Microsoft Certification in relevant technology (MCP or higher).
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SA90365815 Sales Executive / Lead Generator
The job is Permanent / Full time. The salary is £15000 - £18000 per annum
A permanent vacancy has arisen for New Business Sales Support with a leading financial services employer in Leeds. The successful candidate will contribute to the Business Development team by generating face to face appointments and creating new business opportunities with clients from indentified vertical markets. Primarily through direct (outbound) telephone calls and correspondence with prospect clients; To provide regular progress reports to the management team on telemarketing campaigns KPI’s and measurements of personal performance; Support the Business Development Managers within their client activities by preparing and supplying product or technical information, preparation and manufacture of proposals and sales quotations, assistance in the research and assessment of marketing campaigns and media coverage from client markets and competitors and related technology issues.
Key tasks include: Proactively canvass and contact new prospects / business leads through cold calling across various industry sectors; Identify and speak to key decision makers; Inform prospects of key features and benefits of our products; Book and arrange appointments for the Business Development Managers; Qualifying the prospects / leads before securing appointment; Identified additional sales opportunities during telephone discussion; Research information relevant to sale process and appointment making process; Follow up calls through sending product information; Updating records accurately on systems; Manage time effectively to meet targets; Administrative duties.
You should have a good standard of education with the ability to quickly learn and understand the sales process (Ongoing training will be given); Excellent telephone manner & clear speaker – must be a first rate communicator; Ability to build excellent rapport with prospects and have good listening skills; Able to research prospect and tailor sales pitch accordingly; Ability to use common sense and initiative bring about an effective telesales call; Motivated by achieving sales targets & meeting deadlines; Self starter, sets personal goals and strives to achieve them; Team player; Ability to plan and organise self to achieve set targets; Ability to transfer details accurately and efficiently to databases and systems.
Any of the following would be an advantage: Previous track record of excellent telesales/sales or cold calling; Ability to close sales; Ability to cross-sell products; Understanding of the sales process; Understanding of financial services; A-levels (or equivalent) or above level of qualification.
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LE70170079 Lead Service Manager
The job is Permanent / Full time. The salary is £45000 - £55000 per annum
A permanent vacancy has arisen for a Lead Service Manager with a leading financial services employer in Leeds.
The successful candidate will work in a rapidly growing Information Services/IT Development organisation which has recently restructured its IT Services and Technologies division. The post of Lead service Manager is a key role in the organisation and will be an exciting opportunity for the right candidate.
There will be a responsibility for the development of staff and recruiting new members to the team when appropriate. The role’s key aim is to help build on the existing service culture and deliver addition functional capability in areas like capacity management and service transition.
This is an excellent opportunity for the right candidate to join a growing organisation based at its head offices in central Leeds.
Ideal candidates will have extensive experience of the ITIL framework with ITIL Manager level qualifications. You should have a depth of experience in delivering managed services to clients and ensuring their expectations are met and service levels are being achieved and indeed exceeded. Experience is essential in incident, change, capacity, configuration, release management, and related disciplines. Candidates must have a strong focus on team management (though initially the role will not have direct management responsibility), promoting a culture of professional customer service and continuous improvement.
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