Frequently Asked Questions
How do I apply for a vacancy?
To apply for a job, please use the job search page. Once you have located a suitable vacancy you must complete all fields on the form, attached your CV and click the submit button to apply successfully.
How do I find jobs in a specific location?
To find jobs in a specific location you must use the refine by location feature, this can be accessed by clicking the plus button and entering the location when using the search tool to locate suitable vacancies.
How do I register with you?
To register with us you must click the register button and then complete the required fields and upload a CV before submitting.
How do I update my CV?
To update your CV if you have already registered with us previously, please send a copy of your CV to email@example.com.
How do I access previous newsletters?
You can access previous newsletters by clicking the news tab and finding the relevant newsletter publication.
How do I contact you by email?
To contact us by email you must complete the contact form which is located on the contact us page.
How do I subscribe to your newsletter?
You can subscribe to our newsletter by clicking on the newsletter tab and entering your email address.
Why haven't I been contacted after applying for a job?
If you are not contacted within 14 days of applying for a job please assume that your application has been unsuccessful at this stage.
Why haven't I been contacted after registration?
Registration submits your CV to our database so that we can potentially match you to any vacancy that your skills may be suitable for. Registering does not guarantee that you will be contacted.
Why have I been emailed about an irrelevant vacancy?
Sometimes candidates are emailed about irrelevant vacancies due to certain keywords they mention on their CV. Please use the contact form to report this problem or reply to the email with STOP.
How do I register a formal complaint?
To register a complaint please call 0330 200 01 06 and select 'option 3' for our Operations Team. If you wish to write to us with a complaint you can email us at firstname.lastname@example.org.
Can I register with you without identification?
No, you must have two forms of identification such as a drivers license and birth certificate or alternatively a passport.
How do I request holidays?
To request holidays you must complete the holiday request form which can be located here.
How do I request my P45?
To request your P45 you must complete the P45 request form which can be located here.
How do I request my payslips?
To request your payslips you must complete the payslip request form which can be located here.
Can I submit my holiday request in person?
Sorry, you must to submit a holiday request form via our website, this is located here.
Can I submit my P45 request in person
Sorry, you must to submit a P45 request form via our website, this is located here.
Can I request my payslips in person?
Sorry, you must request a payslip via our website, you can access the form here.